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CrisCom Solutions GmbH 

Stuifenstraße 48
D - 74385 Pleidelsheim

 

Fon  +49 - [7144] - 160 31 50
Fax  +49 - [7144] - 160 31 59
mail@criscom.de

 

Operation Areas

Germany

Europe

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*Der Benutzerservice umfasst zum einen die Programmwartung und zum anderen den telefonischen Bereitschaftsdienst zur Meldung von etwaigen Störungen in den Commander-Systemen zu den üblichen Bürozeiten. Der Benutzerservice umfasst explizit keine Fragestellungen zum Umgang mit den Commander-Systemen, der Administration, Installation etc. Telefonische Schulungen/Online-Einweisungen etc. sind kostenpflichtig und müssen gesondert beauftragt werden. 

Approach / Location

Note on the protection of your data:

In order to prevent data from being automatically transferred to Google by calling our website, we have not integrated Google Maps into our website. As soon as you click on the button "Route planner", you will be redirected to Google Maps and only then Google will track your data. Please only use this link if you agree with the terms of use of Google Maps. The privacy policy of Google can be found here.

Academy

* Price per Number CUL (Simultaneous Users)

Software ergonomics & usability

Intuitive system operation in a matter of seconds for day-to-day operation and emergencies

CrisCom Commander – outstanding ease of use

Intuitive • Self-explanatory • Clearly arranged

 

In the public sector, all operation forces, employees and political leaders need to be able to rely on a staff, and the same applies to security personnel, management and plant services in companies.

 

Great attention is paid to the intuitive usability of our software systems, without reducing the range of functions in order to also help operations managers and personnel who do not need to deal with large-scale incidents on a daily basis. Everything is designed in such a way that professionals can work quickly and accurately, while inexperienced software users are helped with lots of hints (e.g. tool tips, green buttons).

 

CrisCom Solutions guarantees this through the cooperation with the internationally renowned ergonomics expert Dr. Roland Schoeffel and his company SD&C. When it comes to the layout of the screens and the design of the operating sequences, his team ensures ease of use (Ease of Operation, ISO 20282) and optimum user-friendliness (Usability, ISO 9241-10). After extensive acceptance procedures, the coveted certification for software ergonomics was achieved prior to the release of Comander, which is regularly updated during audits.

 

Commander is an absolutely reliable tool that has already proven itself in terrorist situations, in refugee camps and in countless large-scale emergency operations. Convince yourself of the capability of Commander Emergency Response, the integrated tool for critical one-off situations such as terrorist attacks, mass shootings, killing sprees and other large-scale emergencies. All of the modules are searched using a full-text search and the results are presented together with the dependency of the data (e.g. all trips made by a particular vehicle, all people travelling on that vehicle, etc.).

SHORTCUTS

Ergonomics in operation takes top priority in CrisCom software systems, because the necessary commands have to be accessible as quickly as possible, e.g., the locations of incidents are recorded directly in the situation map, just like POIs (points of interest). Each map can be saved and updated at any time (map, layer and zoom).

ERGONOMICS

CrisCom Commander – intuitive operation e.g. with direct user support, which can be set up as a start screen to provide access to the most important functions.

The last 15 functions used can be accessed in the chronology.

In Navigator, the system functions can be searched via free text search.

QUALITY

Keep track of the situation in the event of an emergency and optimise your day-to-day work processes with a SINGLE software package. For over 25 years, thousands of users have relied on the know-how and experience we have gained in integrated solutions for crisis management, crisis management team work, command and control and video management, as well as the unrivalled specialist and high-quality crisis management team training.

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