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CrisCom Solutions GmbH 

Stuifenstraße 48
D - 74385 Pleidelsheim


Fon  +49 - [7144] - 160 31 50
Fax  +49 - [7144] - 160 31 59


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*Der Benutzerservice umfasst zum einen die Programmwartung und zum anderen den telefonischen Bereitschaftsdienst zur Meldung von etwaigen Störungen in den Commander-Systemen zu den üblichen Bürozeiten. Der Benutzerservice umfasst explizit keine Fragestellungen zum Umgang mit den Commander-Systemen, der Administration, Installation etc. Telefonische Schulungen/Online-Einweisungen etc. sind kostenpflichtig und müssen gesondert beauftragt werden. 

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* Price per Number CUL (Simultaneous Users)


As a pioneer and visionary, we ensure tailor-made safety management

In 1989, Klaus Lino Ruatti laid the basics for our current software at FLORIX with the MEL (mobile operations management). Even today, we stand as a pioneer and visionary for customized solutions in the field of crisis management for command and control as well as government and industrial crisis staffs. Our software modules focus on crisis management and crisis prevention, ensuring stable and efficient safety management.

Our never-ending curiosity for innovative technologies is the main reason for the continuous development of practice-oriented software modules for industry, public institutions and aid organizations. With more than 30 years of experience in our development department in process optimization, we develop solutions for operational management, communication, operational command and video surveillance.


Prevention is a top priority alongside providing support to decision-makers and operation forces during operations. With the Commander, CrisCom Solutions offers users the ability to assess situations even before they reach a critical phase, thus allowing targeted control of operation forces. Our close system partnership with our customers guarantees the highest level of safety and security for people and infrastructure.

CrisCom Solutions offers extensive documentation and control tools in addition to the relevant functions for controlling operations and teams. In addition to archiving the data, the relevant data can be supplied to decision-makers and responsible functions such as hierarchical and senior management levels, communication and press officers in real time – without requiring any additional effort on the part of the operation forces involved.






Here at CrisCom Solutions, we focus on safety, because ultimately it is people who use our services, whether in large-scale emergencies, incidents of all kinds or in day-to-day business, which is why we demand the highest quality from our systems and ourselves. You can rely on us, any time, around the clock.



We are constantly involved in customer deployments and our team members are also active in management positions in crisis staffs. You can only offer high-performance solutions if you understand the requirements and live them yourself.

We are able to implement your projects in a focused manner, from the question of availability and feasibility to planning and implementation, thanks to ongoing contact with you, thus creating transparency for all parties involved and providing stimuli for new technologies.




The subject of command and control systems never stands still. Every day, it is confronted with new requirements in terms of technology, economy and, above all, ergonomic operability, and demands holistic solution concepts.

On the one hand, we draw on our large knowledge pool, and, on the other hand, we are in constant contact with our customers, including via our deployment team.

It is only thanks to our constant curiosity and openness for new technologies and processes that allows us to act in a farsighted and forward-looking way.



Compliance with applicable laws, specifications, standards and guidelines is something we take for granted.

CrisCom Solutions assumes responsibility towards its customers and business partners, is honest and meets the requirements of ethically sound and legally compliant conduct.

Find out for yourself about our cloud-based software systems, on the one hand for the crisis management of BOS and aid organisations and on the other hand for the BCM of industry and companies.

As the CEO of CrisCom Solutions GmbH, Björn Vetter has many years of experience in both the voluntary and full-time sectors at various levels of the German Red Cross (DRK). As an experienced disaster manager and former head of department of the DRK Baden-Württemberg, he has been running the company since 2017.


“Our R&D department has expanded and our sales team, which has also grown, enables us to maintain even closer customer contact with you on site. In addition to our Commander software product range for operational command and control centres and crisis management teams of authorities and organisations with safety and security responsibilities, we offer you tailor-made training courses, either centralised or locally as in-house training at the your premises.

We are experts in crisis communication and operations management and develop solutions specifically tailored to meet your needs.”

Product Manager & Head of Development
I am your strong security partner with my development team. Since 1989, I give impulse for developing software modules for emergency services, command and staffs.

Klaus Lino Ruatti is responsible for the development and quality assurance of the CrisCom Solutions product range. As a visionary, he develops functional solutions for complex problems and continues to expand the R&D department.

As an active member of various aid organisations, he is familiar with the requirements of emergency services and BOS teams and is a driving force in the continuous development of our software products.

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